HB 767 — Residential Property Insurance

6.

Any other categories deemed necessary by the office or commission.

An estimated percentage of the influence of each listed factor Page 3 of 14 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 provided must equal 100 percent.

(d) The insurer shall provide the rate transparency report to the office upon the filing of a rate change with the office.

(e) In addition to the categories required in paragraph (c), the rate transparency report must also include the following information:

1.

All major adverse findings by the office for the previous 3 calendar years.

2.

Whether the insurer uses affiliated entities to perform functions of the insurer.

3.

Contact information, including a telephone number, hours of service, and an e-mail address, for the Division of Consumer Services of the department.

4.

Contact information for the office.

5.

Address for the website for public access to rate filing and affiliate information outlined in subsection (3).

6.

Any change in the total insured value from the last policy period.

(f) The office shall define, in concise and plain language, any term used in the rate transparency report to aid consumers in their understanding of insurance.

(3)(2) WEBSITE FOR PUBLIC ACCESS TO RATE FILING INFORMATION.— (a) The office shall establish and maintain a comprehensive resource center on its website which uses concise Page 4 of 14 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 and plain language to aid consumers in their understanding of insurance.

the differencePage between2 replacementof cost12 reimbursementCODING: and actual cash value reimbursement;

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 difference between replacement cost reimbursement and actual cash value reimbursement;

Page4. 5 of 14 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 4.

Access to the rate transparency report, annual statements, market conduct information, all major adverse findings by the office for the previous 3 calendar years, and other information related to each insurer.

Information on the Citizens Property Insurance Corporation take-out process, the clearinghouse,clearinghouse program, and the general information as reported by the office.

Information on the claimsclaim process, including, but not limited to:

The obligations of insurers and insureds related to claimclaims reporting, claimclaims handling, communications regarding claims, claim investigations, claimclaims decisions, and claimclaims payments.Page 3 of 12 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 payments.

For each insurer with active policies in this state, the means by which to report a claim, including any telephone numbers, e-mail addresses, or website addresses used for claimclaims reporting.

The rights of insureds under Florida law related to Pagecoverage; 6 of 14 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 coverage;

InformationContact oninformation, howincluding toa filetelephone consumernumber, complaintshours withof service, and an e-mail address, for the Division of Consumer Services inof the Departmentdepartment, ofand Financialinformation Services.on how to file consumer complaints with the division.

11.11.(a) With respect to any residential property rate filing, the office shall provide the following information on a publicly accessible Internet website:

With respect to any residential property rate filing, the office shall provide the following information on a publicly accessible Internet website:

b.2.Page 4 of 12 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 b.2.

Whether the insurer uses affiliated entities to perform administrative, claims handling, or other functions of the insurer and, if so, the total percentage of direct written Pagepremium 7paid ofto 14the CODING:affiliated entities by the insurer in the preceding calendar year.

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 premium paid to the affiliated entities by the insurer in the preceding calendar year.

688.002Page or5 s.of 12 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 688.002 or s.

(3) NOTICE OF COMPREHENSIVE RESOURCE CENTER.—Along with each offer of residential property insurance coverage and at each renewal of such coverage, the insurer must provide notice of the comprehensive resource center on the office's website, required under subsection (2), which must include the website address and a quick response code for the website.

PresentSubsections subsections (5) and (6) of section 627.7011, Florida Statutes, are redesignatedrenumbered as subsections (6) and (7), respectively, and a new subsection (5) is added to that section, to read:

offer of replacement cost coverage and law and ordinance coverage.— Page(5) 8When establishing the coverage amount or adjusting a claim for a dwelling or other structure under a homeowner's insurance policy, an insurer may not include the value of 14the CODING:land on which such dwelling or structure is located.

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 (5) When establishing the coverage amount or adjusting a claim for a dwelling or other structure under a homeowner's insurance policy, an insurer may not include the value of the land on which such dwelling or structure is located.

Subsection (1) of section 627.711, Florida Statutes, is amended to read:

Page 6 of 12 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 627.711 Notice of premium discounts for hurricane loss mitigation;

uniform mitigation verification inspection form.— (1) Using a form prescribed by the Office of Insurance Regulation, the insurer shall clearly notify the applicant or policyholder of any personal lines residential property insurance policy, at the time of the issuance of the policy and at each renewal, of the availability and the range of each premium discount, credit, other rate differential, or reduction in deductibles, and combinations of discounts, credits, rate differentials, or reductions in deductibles, for properties on which fixtures or construction techniques demonstrated to reduce the amount of loss in a windstorm can be or have been installed or implemented.

The prescribed form shall describe generally what actions the policyholders may be able to take to reduce their windstorm premium.

The prescribed form and a list of such ranges approved by the office for each insurer licensed in the state and providing such discounts, credits, other rate differentials, or reductions in deductibles for properties described in this subsection shall be available for electronic viewing and download from the Department of Financial Services' or the Office of Insurance Regulation's Internet website.

The prescribed form must also notify the applicant or policyholder if the insurer offers an enhanced discount for a roof system that uses a secondary water resistance, and the form must generally list the amount of discount by type of secondary water Page 7 of 12 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 resistance.

The Financial Services Commission may adopt rules to implement this subsection.

Section 4.

The failure of an insurer to properly deliver the Homeowner Claims Bill of Rights is subject Pageto 9administrative ofenforcement 14by CODING:the office but is not admissible as evidence in a civil action against an insurer.

The Homeowner Claims Bill of Rights does not enlarge, modify, or contravene statutory requirements, including, but not limited to, ss.

626.854, 626.9541, 627.70131, 627.7015, and 627.7074, and does not prohibit an insurer from exercising its right to Page 8 of 12 CODING:

hb767-00hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HBCS/HB 767 2026 torepair administrativedamaged enforcementproperty byin thecompliance officewith butthe isterms notof admissiblean asapplicable evidencepolicy inor ass. civil action against an insurer.

The Homeowner Claims Bill of Rights does not enlarge, modify, or contravene statutory requirements, including, but not limited to, ss.

626.854, 626.9541, 627.70131, 627.7015, and 627.7074, and does not prohibit an insurer from exercising its right to repair damaged property in compliance with the terms of an applicable policy or ss.

PageYOU 10HAVE ofTHE 14RIGHT CODING:TO:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 YOU HAVE THE RIGHT TO:

Upon written request, receive from your insurance company within 30 days after you have submitted a completePage proof-of-loss9 statementof to12 yourCODING: insurance company, confirmation that your claim is covered in full, partially covered, or denied, or receive a written statement that your claim is being investigated.

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 complete proof-of-loss statement to your insurance company, confirmation that your claim is covered in full, partially covered, or denied, or receive a written statement that your claim is being investigated.

627.70131, Florida Statutes, from your insurance company, which begins accruing from the date your claim is filed if your insurance company does not pay full settlement of your initial, reopened, or Pagesupplemental 11claim or the undisputed portion of 14your CODING:claim or does not deny your claim within 60 days after your claim is filed.

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 supplemental claim or the undisputed portion of your claim or does not deny your claim within 60 days after your claim is filed.

Free mediation of your disputed claim by the FloridaPage Department10 of Financial12 Services,CODING: Division of Consumer Services, under most circumstances and subject to certain restrictions.

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 Florida Department of Financial Services, Division of Consumer Services, under most circumstances and subject to certain restrictions.

Page2. 12 of 14 CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 2.

Keep the damaged property,Page if11 feasible, keep all receipts, and take photographs or video of damage12 beforeCODING: and after any repairs to provide to your insurer.

Words stricken are deletions;

words underlined are additions.

hb767-01-c1 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S CS/HB 767 2026 property, if feasible, keep all receipts, and take photographs or video of damage before and after any repairs to provide to your insurer.

and turning off your gas, water, and electricity;, and Pagecontacting 13your ofinsurance 14company; CODING:

Words stricken are deletions;

words underlined are additions.

hb767-00 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S HB 767 2026 contacting your insurance company;

Section 4.5.

Page 1412 of 1412 CODING:

hb767-00hb767-01-c1