2025-19125: Privacy Act of 1974; System of Records
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In accordance with the Privacy Act of 1974, the U.S. Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), is renaming, updating, and reissuing an existing System of Records Notice (SORN) currently titled "DOT/FMCSA- 004, National Consumer Complaint Database (NCCDB)." The SORN will be retitled "DOT/FMCSA-004, FMCSA Complaint Center Records." FMCSA is modernizing the system and expanding the program to enhance the Agency's ability to collect, monitor, and respond to complaints about Agency programs; establish reasonable procedures to provide timely responses; and share complaint information with external stakeholders and the public, as necessary and applicable.
The agency’s own summary, as published.
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