co-co-2026-00499: RULES REGULATING TELECOMMUNICATIONS SERVICES AND PROVIDERS OF TELECOMMUNICATIONS SERVICES

Code of Colorado Regulations eDocket Skip to content  |  About Secretary Griswold  |  Español   Home  Colorado Revised Statutes  Search  Browse  Colorado Register  eDocket  Log in  Contact Us Code of Colorado Regulations eDocket Official Publication of the State Administrative Rules (24-4-103(11) C.R.S.) Details of Tracking Number   2026-00499 CCR details Tracking Number 2026-00499 Type of Filing Permanent Rule Department 700 Department of Regulatory Agencies Agency 723 Public Utilities Commission CCR Number 4 CCR 723-2 CCR Title RULES REGULATING TELECOMMUNICATIONS SERVICES AND PROVIDERS OF TELECOMMUNICATIONS SERVICES Proposed rule Notice Filed with SOS 10/14/2026 Rule ProposedRuleAttach2026-00499.docx Additional Information AddInfoAttach2026-00499.docx Statutory Authority The Commission’s statutory authority to promulgate these rules derives from its general authority found at §§ 40-2-108(1) and 40-3-102, C.R.S., which the Commission has the authority to implement regulations, as well as § 17-42-103(6), C.R.S., which specifically directs the Commission to establish rules set forth therein. Description of Subjects/Issues The proposed amendments are intended to implement and clarify the changes enacted in House Bill 26-1326 (“PUC Sunset Bill”) to the requirements set forth in § 17-42-103, C.R.S., including reporting, testing, and rate caps applicable to IPCS providers. This rulemaking follows the passage of the PUC Sunset Bill, which, among other things, permits the Commission to establish, by rule, intrastate rate caps on IPCS and ancillary service charges, and authorizes the Commission to enforce those caps. It also allows the Commission to adopt rules requiring IPCS providers to report service outages of IPCS to the Commission. Additionally, the legislation: (1) requires IPCS providers to cooperate with the PUC in conducting biannual tests that are conducted to monitor the cost and quality of calls; (2) directs the Commission to develop informational flyers advising the public on how to submit informal IPCS complaints; (3) requires correctional facilities to post these flyers in a conspicuous location visible to visitors; and (4) authorizes the Commission to impose penalties on IPCS providers that fail to comply with the requirements set forth in § 17-42-103, C.R.S. Comments A hearing on the proposed rules and related matters shall be held as follows: DATE: January 12, 2027 TIME: 11:00 a.m. PLACE: By video conference using Zoom at a link to be provided on the calendar of events on the Commission’s website, available at: https://puc.colorado.gov/. At the time set for hearing in this matter, interested persons may submit written comments and may present comments orally unless the Administrative Law Judge deems oral comments unnecessary. Interested persons may file written comments in this matter. The Commission requests that initial pre-filed comments be submitted no later than November 30, 2026, and that responsive comments be submitted no later than December 30, 2026. The Commission will consider all submissions, whether oral or written. The Commission prefers comments be filed into this Proceeding using the Commission’s E-filings System at: http://www.dora.state.co.us/pls/efi/EFI.homepage. Submitted in response to issues raised by COLS/OLLS? Is this rule adopted in response to recent legislation? Hearing Date 01/12/2027 Hearing Time 11:00 AM Hearing Location By video conference using Zoom at a link to be provided on the calendar of events on the commission’s website, and available at: https://puc.colorado. Contact Name Becky Quintana Contact Title Deputy Director Commission Policy and Research Support Contact Telephone 303-894-2881 Contact email rebecca.quintana@state.co.us Adopted rule Adopted Rules Redline AGO requested date          Terms & conditions | Accessibility statement | Browser compatibility