il-v50i40-4-ill-adm-code-250: 4 Ill. Adm. Code 250 — Americans with Disabilities Act Grievance Procedure

1) Heading of the Part: Americans with Disabilities Act Grievance Procedure 2) Code Citation: 4 Ill. Adm. Code 250 3) Section Number: Proposed Action: 250.EXHIBIT A Amendment 4) Statutory Authority: Implementing Title II, Subtitle A of the Americans With Disabilities Act of 1990 (42 U.S.C. 12131-12134), as specified in Title II regulations (28 CFR 35.107), and authorized by Section 401 of the Illinois Insurance Code [215 ILCS 5/401]. 5) A Complete Description of the Subjects and Issues Involved: This rulemaking is filed pursuant to Section 5-15 of the Illinois Administrative Procedure Act and is only changing the address of the Department's Springfield Office to reflect the fact that the office is moving on September 23, 2026. Section 5-15 of the Illinois Administrative Procedure Act requires agencies to include a statement of how the proposed rule made under this Section satisfies the criteria established by subsections (a) and (b). The Department's address is used by the public to obtain information from the Department and/or make submissions or requests of the Department. These members of the public may include insurance companies, persons licensed by the Department, and Illinois insurance consumers. The address provided in the rules should be accurate, otherwise such persons may go to or send correspondence to the wrong address. The decision to relocate the Springfield office was an internal management decision. The private rights of individuals are not affected by Department rules containing the accurate address, although having the incorrect address in rule will cause unnecessary confusion and delay for people seeking information from and/or making submissions to the Department in person or via mail. It is in the public interest to have the Department's office address published in the Illinois Administrative Code be correct. 6) Published studies or reports, and sources of underlying data, used to compose this rulemaking: Not required for Section 5-15 notices. 7) Will this proposed rulemaking replace an emergency rule currently in effect? Not required for Section 5-15 notices. 8) Does this rulemaking contain an automatic repeal date? Not required for Section 5-15 notices. 9) Does this proposed amendment contain incorporations by reference? Not required for Section 5-15 notices. 10) Are there any other proposed rulemakings pending on this Part? No 11) Statement of Statewide Policy Objectives: Not required for Section 5-15 notices. 12) Time, Place, and Manner in which interested persons may comment on this proposed rulemaking: Persons who wish to comment on this proposed rulemaking may submit written comments no later than 14 days after the publication of this Notice to: Kathryn Williams Department of Insurance 115 S. LaSalle Street, 13 Floor Chicago IL 60603 (312) 814-8212 Kathryn.A.Williams@illinois.gov 13) Initial Regulatory Flexibility Analysis: Not required for Section 5-15 notices. A) Description of the type of small business, not for profit corporations or small municipalities subject to the proposed amendment: None B) Description of the proposed reporting, bookkeeping and other procedures required for compliance with the amendment: None C) Description of the types of professional skills necessary for compliance: None 14) Small Business Economic Impact Analysis: Not required for Section 5-15 notices. 15) Regulatory Agenda on which this rulemaking was summarized: Not required for Section 5-15 notices. 16) Any other information or justification for the proposed rule or amendment that the agency believes would be helpful to the public regarding the proposed rule or DEPARTMENT OF INSURANCE NOTICE OF PROPOSED AMENDMENT amendment. For example, a discussion or analysis of the benefits of the proposed rule or amendment is projected to have on the Illinois public, consumers, investors or other similar groups. Not required for Section 5-15 notices. The full text of the Proposed Amendment begins on the next page: DEPARTMENT OF INSURANCE NOTICE OF PROPOSED AMENDMENT TITLE 4: DISCRIMINATION PROCEDURES CHAPTER VII: DEPARTMENT OF INSURANCE PART 250 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE Section 250.10 Purpose 250.20 Definitions 250.30 Procedure 250.40 ADA Coordinator Level 250.50 Final Level 250.60 Accessibility 250.70 Case-by-Case Resolution 250.EXHIBIT A Grievance Form AUTHORITY: Implementing Title II, Subtitle A of the Americans With Disabilities Act of 1990 (42 USC 12131-12134), as specified in Title II regulations (28 CFR 35.107), and authorized by Section 401 of the Illinois Insurance Code [215 ILCS 5/401]. SOURCE: Adopted at 30 Ill. Reg. 2538, effective February 7, 2006; amended at 36 Ill. Reg. 860, effective January 3, 2012; amended at 39 Ill. Reg. 5618, effective March 30, 2015; amended at 50 Ill. Reg. ______, effective ____________. Section 250.EXHIBIT A Grievance Form Grievance Discrimination Based on Disability It is the policy of the Illinois Department of Insurance to provide assistance in filling out this form. If assistance is needed, please ask: ADA Coordinator – Department of Insurance 4800 Wabash Ave.320 West Washington Street Springfield IL 6271162767-0001 (217) 782-4515 (Voice); (866) 323-5321 (TDD) Name: Address: City, State and Zip Code: Telephone No.: The Best Means and Time for Contacting: Program, Service, or Activity to which Access was Denied or in which Alleged Discrimination Occurred: Date of Alleged Discrimination: Nature of Alleged Discrimination: (Attach additional sheets, if necessary. If the grievance is based on a denial of requested reasonable modification, please fill out the back of this form.) I certify that I am qualified or otherwise eligible to participate in the program, service or activity and the above statements are true to the best of my knowledge and belief. Signature Date Complainant/Authorized Agent Please give to the ADA Coordinator at the address listed above. For Office Use Only Date Received: By: DEPARTMENT OF INSURANCE NOTICE OF PROPOSED AMENDMENT (BACK OF FORM) Please fill out this part of the form if this grievance is based upon the denial of a requested reasonable modification. A reasonable modification will be made to make programs, services and activities accessible. Reasonable accommodations could include such things as providing auxiliary aides and devices and changing some policies and requirements to allow an individual with a disability to participate. This portion of the form should be filled in to the extent you know the answers. The form may be submitted even if this portion is incomplete. Reasonable modification requested: The date the reasonable modification was requested: The person to whom the request was made: The reason for denial: Estimated cost of modification (if an assistive device, such as a TDD or optical reader, or commodity or service to which a cost is readily known): Why is the requested modification necessary to use or participate in the program, service or activity? Alternative accommodations that may provide accessibility: Any other information you believe will aid in a fair resolution of this grievance: (Source: Amended at 50 Ill. Reg. ______, effective ____________)