Public Utilities Commission: Passenger Charter-party Carriers' Act: complaint registration and resolution m...
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AB 2603 — Public Utilities Commission: Passenger Charter-party Carriers' Act: complaint registration and resolution mechanism.
Last action — In committee: Set, second hearing. Held without recommendation.
No card. One bill, free forever — alerts when it moves.
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✓Introduced
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2In Committee
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3Passed Assembly
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4Passed Senate
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5To Executive
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6Enacted
This bill died with 2015-2016 Regular Session. It reached “In Committee” and never advanced before the session ended, so it can no longer move — a new version would have to be reintroduced in the current session.
This bill is no longer active — its legislative session has ended, so there is no live prognosis. It would have to be reintroduced in the current session to move again.
Summary
Charter-party carriers of passengers, including transportation network companies, are subject to the jurisdiction and control of the Public Utilities Commission under the Passenger Charter-party Carriers' Act. This bill would require the commission to establish a telephone communications service, with a designated telephone number, that would be available to members of the public to communicate to the commission any concerns, or register complaints, regarding service provided by charter-party carriers of passengers, including transportation network companies. The bill would require each charter-party carrier of passengers to include the telephone number designated by the commission on all contracts for service made after January 1, 2018, and for a transportation network company or other charter-party carrier of passengers that arranges for transportation utilizing application software, commonly termed an app, the bill would require that the customer be notified of the existence of, and purpose for, the telephone number as part of the electronic transaction. The bill would require the commission to maintain a record of all concerns and complaints communicated to the commission and to establish rules or guidelines as to what concerns and complaints do or do not raise matters of serious concern. As to those concerns and complaints that do not raise a matter of serious concern, the commission staff would be required to diligently attempt to informally resolve the concern or complaint. The bill would require the commission to investigate each concern or complaint that raises a matter of serious concern and initiate and conclude appropriate enforcement action with respect to any violation of the act or a rule adopted by the commission pursuant to the act. Under existing law, a violation of the Passenger Charter-party Carriers' Act or an order or direction of the commission pursuant to the act is a crime. Because the provisions of this bill are within the act and require action by the commission to implement its requirements, a violation of these provisions would impose a state-mandated local program by creating a new crime. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that no reimbursement is required by this act for a specified reason.
Bill Text
- Amended 04/11/16 - Amended Assembly Current pdf April 11, 2016
- Introduced 02/19/16 - Introduced pdf February 19, 2016
- AB2603 View text html
Action History
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In committee: Set, second hearing. Held without recommendation.
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Re-referred to Com. on U. & C.
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From committee chair, with author's amendments: Amend, and re-refer to Com. on U. & C. Read second time and amended.
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In committee: Set, first hearing. Hearing canceled at the request of author.
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Referred to Com. on U. & C.
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Read first time.
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From printer. May be heard in committee March 22.
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Introduced. To print.
Sponsors
- Nazarian · Primary
Sponsorship breakdown
Export CSV (upgrade) →1 sponsors · 0 co-sponsors · 121 not signed on
Sponsors (1)
- Nazarian
Co-sponsors (0)
None.
Not signed on (121)
121 members have not signed on to this bill.
Show all 121 →"Not signed on" means a member has not sponsored or co-sponsored this bill — it does not imply opposition. Members flagged Voted No have a recorded No vote on this bill.
Subjects
Frequently asked questions
- What does AB 2603 do?
- Charter-party carriers of passengers, including transportation network companies, are subject to the jurisdiction and control of the Public Utilities Commission under the Passenger Charter-party Carriers' Act. This bill would require the commission to establish a telephone communications service, with a designated telephone number, that would be available to members of the public to communicate to the commission any concerns, or register complaints, regarding service provided by charter-party carriers of passengers, including transportation network companies. The bill would require each charter-party carrier of passengers to include the telephone number designated by the commission on all contracts for service made after January 1, 2018, and for a transportation network company or other charter-party carrier of passengers that arranges for transportation utilizing application software, commonly termed an app, the bill would require that the customer be notified of the existence of, and purpose for, the telephone number as part of the electronic transaction. The bill would require the commission to maintain a record of all concerns and complaints communicated to the commission and to establish rules or guidelines as to what concerns and complaints do or do not raise matters of serious concern. As to those concerns and complaints that do not raise a matter of serious concern, the commission staff would be required to diligently attempt to informally resolve the concern or complaint. The bill would require the commission to investigate each concern or complaint that raises a matter of serious concern and initiate and conclude appropriate enforcement action with respect to any violation of the act or a rule adopted by the commission pursuant to the act. Under existing law, a violation of the Passenger Charter-party Carriers' Act or an order or direction of the commission pursuant to the act is a crime. Because the provisions of this bill are within the act and require action by the commission to implement its requirements, a violation of these provisions would impose a state-mandated local program by creating a new crime. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that no reimbursement is required by this act for a specified reason.
- Who sponsors AB 2603?
- AB 2603 is sponsored by Nazarian.
- What is the current status of AB 2603?
- This bill died with 2015-2016 Regular Session. It reached “In Committee” and never advanced before the session ended, so it can no longer move — a new version would have to be reintroduced in the current session.
- Where can I track AB 2603?
- Track AB 2603 free on One Click Politics — get push/email alerts when it moves.
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