SB 164 — AN ACT ESTABLISHING A TASK FORCE TO STUDY EXPANDING SERVICES PROVIDED BY THE 2-1-1 INFOLINE PROGRAM OPERATED BY THE UNITED WAY OF CONNECTICUT.

General Assembly ProposedCommittee Bill No.

2143687 Referred to Committee on HUMAN SERVICES Introduced by:

SEN.(HS) AN ACT ESTABLISHING A TASK FORCE TO STUDY EXPANDING SERVICES PROVIDED BY THE 2-1-1 INFOLINE PROGRAM OPERATED BY THE UNITED WAY OF CONNECTICUT.

CICARELLA, 34 Dist.

AN ACT ESTABLISHING A TASK FORCE TO STUDY EXPANDING SERVICES PROVIDED BY THE 2-1-1 INFOLINE PROGRAM OPERATED BY THE UNITED WAY OF CONNECTICUT.

ThatSection title1. 17b of the general statutes be amended to establish a task force to study and make recommendations concerning the 2-1-1 Infoline program operated by the United Way of Connecticut, including, but not limited to, state support needed to:

(1)(Effective Expandfrom thepassage) program's(a) staffThere byis twentyestablished pera centtask force to handlestudy anexpanding increase in call volume, (2) reduce call wait times for services toprovided fiveby minutesthe or2-1-1 less,Infoline andprogram (3)operated fileby a report on such study and recommendations with the jointUnited standingWay committee of theConnecticut. General Assembly having cognizance of matters relating to human services not later than July 1, 2026.

StatementSuch study shall include, but need not be limited to, state funding necessary to expand services of Purpose:the program.

To(b) establishThe a task force toshall makeconsist recommendationsof on expanding and improving services offered by the 2-1-1following Infolinemembers: program operated by the United Way of Connecticut with state support.

(1) Two representatives of the United Way of Connecticut appointed by the speaker of the House of Representatives;

(2) Two representatives of advocacy organizations who serve clients who have benefited or may benefit from services provided by the 2-1-1 Infoline program appointed by the president pro tempore of the Senate;

(3) One appointed by the majority leader of the House of Representatives;

2143687 1 of 13 Committee Bill No.164 (4) One appointed by the majority leader of the Senate;

(5) One appointed by the minority leader of the House of Representatives;

(6) One appointed by the minority leader of the Senate;

(7) A representative appointed by theSenate and House chairpersons of the joint standing committee of the General Assembly having cognizance of matters relating to human services;

(8) A representative appointed by the Senate and House ranking members of the joint standing committee of the General Assembly having cognizance of matters relating to human services;

(9) The Commissioner of Social Services, or the commissioner's designee;

(10) The Commissioner of Housing, or the commissioner's designee;

and (11) The Commissioner of Early Childhood, or the commissioner's designee.

(c) Any member of the task force appointed under subdivision (1), (2), (3), (4), (5), (6), (7) or (8) of subsection (b) of this section may be a member of the General Assembly.

(d) All initial appointments to the task force shall be made not later thanthirty daysafter theeffective date ofthis section.Any vacancy shall be filled by the appointing authority.

(e)The speaker oftheHouse ofRepresentativesandthepresident pro tempore of the Senate shall select the chairpersons of the task force from among the members of the task force.

Such chairpersons shall schedule thefirst meeting ofthe task force, whichshall beheld not later thansixty days after the effective date of this section.

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164 (f) The administrative staff of the joint standing committee of the General Assembly having cognizance of matters relating to human services shall serve as administrative staff of the task force.

(g) Not later than January 1, 2026, the task force shall submit a report on its findings and recommendations to the joint standing committees of the General Assembly having cognizance of matters relating to appropriations and human services, in accordance with the provisions of section 11-4a of the general statutes.

The task force shall terminate on thedatethatitsubmitssuchreportorJanuary1,2026,whicheverislater.

This act shall take effect as follows and shall amend the following sections:

Section 1 from passage New section Statement of Purpose:

To establish a task force to make recommendations on expanding and improving services offered by the 2-1-1 Infoline program operated by the United Way of Connecticut with state support.

that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not underlined.] Co-Sponsors:

SEN.

CICARELLA, 34th Dist.

S.B.

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