Florida 2025 Regular Session Status: In Committee 1 D cosponsors

HB 979 — State Department Customer Service Standards

Last action — Died in Government Operations Subcommittee

  1. ✓
    Introduced
  2. 2
    In Committee
  3. 3
    Passed House
  4. 4
    Passed Senate
  5. 5
    To Executive
  6. 6
    Enacted

This bill died with 2025 Regular Session. It reached “In Committee” and never advanced before the session ended, so it can no longer move — a new version would have to be reintroduced in the current session.

This bill is no longer active — its legislative session has ended, so there is no live prognosis. It would have to be reintroduced in the current session to move again.

Summary

State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.

Bill Text

Action History

  1. Died in Government Operations Subcommittee

  2. Indefinitely postponed and withdrawn from consideration

  3. 1st Reading (Original Filed Version)

  4. Now in Government Operations Subcommittee

  5. Referred to State Affairs Committee

  6. Referred to Information Technology Budget & Policy Subcommittee

  7. Referred to Government Operations Subcommittee

  8. Filed

Sponsors

Sponsorship breakdown

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1 sponsors · 0 co-sponsors · 163 not signed on

Sponsors (1)

Co-sponsors (0)

None.

Not signed on (163)

163 members have not signed on to this bill.

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"Not signed on" means a member has not sponsored or co-sponsored this bill — it does not imply opposition. Members flagged Voted No have a recorded No vote on this bill.

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Subjects

public-safety technology
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Frequently asked questions

What does HB 979 do?
State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.
Who sponsors HB 979?
HB 979 is sponsored by Rosenwald, Mitch (Democrat).
What is the current status of HB 979?
This bill died with 2025 Regular Session. It reached “In Committee” and never advanced before the session ended, so it can no longer move — a new version would have to be reintroduced in the current session.
Where can I track HB 979?
Track HB 979 free on One Click Politics — get push/email alerts when it moves.

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Last checked for changes 2 months ago · updated continuously

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