Illinois 104th Regular Session Status: In Committee 1 R cosponsors

SB 3240 — CUSTOMER SUPPORT SERVICE

Last action — Rule 3-9(a) / Re-referred to Assignments

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  1. ✓
    Introduced
  2. 2
    In Committee
  3. 3
    Passed Senate
  4. 4
    Passed House
  5. 5
    To Executive
  6. 6
    Enacted

This bill is in committee in the Senate. Introduced February 02, 2026. It must pass committee before a floor vote.

Next likely step: a committee vote, then a floor vote in the Senate.

Prognosis

Stalled 16% · moderate confidence

Where this bill stands today.

Odds of enactment

Low

How often bills like it became law.

  • In Committee

    Current position in the legislative process.

  • 1 sponsor

    1 primary, 0 co-sponsors signed on.

  • Single-party support

    Sponsorship is currently within one party (1 R).

Prognosis reads this bill's own signals — stage, sponsorship breadth, committee status, recorded votes and cross-state momentum. Odds come from a model trained on which bills have become law.

In plain language

The bill addresses customer support service provisions.

This bill establishes regulations regarding customer support services. It aims to improve the quality and accessibility of customer service for consumers.

What this means for you
  • Consumers: This means consumers could expect improved customer support services.

Bill Text

Action History

  1. Rule 3-9(a) / Re-referred to Assignments

  2. Rule 2-10 Committee/3rd Reading Deadline Established As May 22, 2026

  3. Rule 2-10 Committee/3rd Reading Deadline Established As May 15, 2026

  4. Rule 2-10 Committee Deadline Established As April 24, 2026

  5. Rule 2-10 Committee Deadline Established As March 27, 2026

  6. To AI and Social Media

  7. Assigned to Executive

  8. Referred to Assignments

  9. First Reading

  10. Filed with Secretary by Sen. Sue Rezin

Sponsors

Sponsorship breakdown

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1 sponsors · 0 co-sponsors · 182 not signed on

Sponsors (1)

Co-sponsors (0)

None.

Not signed on (182)

182 members have not signed on to this bill.

Show all 182 →

"Not signed on" means a member has not sponsored or co-sponsored this bill — it does not imply opposition. Members flagged Voted No have a recorded No vote on this bill.

Whip count is in markup. Polling the chamber and every recorded vote this session. Only the first open is slow. It’s instant for you after this. Calling the roll · Tallying · Engrossing

Subjects

technology
Cross-referencing the record. Reading this bill against every other bill in the corpus by meaning, not keywords. Only the first open is slow. It’s instant for you after this. Matching · Ranking · Engrossing

Frequently asked questions

Who sponsors SB 3240?
SB 3240 is sponsored by Sue Rezin (Republican).
What is the current status of SB 3240?
This bill is in committee in the Senate. Introduced February 02, 2026. It must pass committee before a floor vote.
Where can I track SB 3240?
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Last checked for changes 3 months ago · updated continuously

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