HB 5125 — AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS.

(3) "Person""Entertainment meansvenue" anhas individual,the association,same corporation,meaning limitedas liabilityprovided company,in partnership,section trust1 orof otherthis legalact; entity;

and(4) sHB5125"Person" /has Filethe No.same meaning as provided in section 1 of this act;

181and 3(5) sHB5125"Service Filecharge" No.means any additional fee or charge that is designated as an "administrative fee", "service fee" or "surcharge" or by using another substantially similar term.

181(b) (4)No "Serviceperson charge"shall meansadvertise the prices of tickets to any additionalentertainment feeevent orfor chargewhich thata service charge is designatedimposed, asincluding, anbut "administrativenot fee",limited "serviceto, fee"any [place of amusement, arena, stadium, theater, performance, sport, exhibition or "surcharge"athletic contest given] entertainment venue in this state [for] at which a service charge is imposed for the sale of a ticket at [the site of the event] such entertainment venue, without conspicuously disclosing in such advertisement, whether displayed at [the site of the event] such entertainment venue or byelsewhere, usingthe anothertotal substantiallyprice similar[for] term.of each ticket and [what] which portion of each ticket price, stated in a dollar amount, represents a service charge.

(b)(c) NoIf persona shallprice advertiseis thecharged pricesfor ofadmission tickets to any[a entertainmentplace eventof] foran whichentertainment avenue, servicethe chargeoperator isof imposed,the including, but not limited to, any [place ofof] amusement, arena, stadium, theater, performance, sport, exhibition or athletic contest given] entertainment venue inshall thisprint, stateendorse [for]or atotherwise whichdisclose aon service charge is imposed for the saleface of aeach ticket atto [thean site of the event] such entertainment venue,event withoutat conspicuously disclosing in such advertisement,[place whetherof] displayedentertainment atvenue [the(1) sitethe ofprice theestablished event]for such entertainmentticket, venue or elsewhere,(2) theif totalsuch priceoperator, foror eachsuch ticketoperator's andagent, [what]sells whichor portionofresells eachsuch ticketticket, price,including statedat inauction, athe dollarfinal amount,price representsof asHB5125 service/ charge.File No.

(c)583 IfsHB5125 aFile priceNo. is charged for admission to [a place of] an entertainment venue, the operator of the [place of] entertainment venue shall print, endorse or otherwise disclose on the face of each ticket to an entertainment event at such [place of] entertainment venue (1) the price established for such ticket, or (2) if such operator, or such operator's agent, sells or resells such ticket, including at auction, the final price of such ticket.

(d)583 (1) Any person that advertises or facilitates the sale or resale of a ticket to an entertainment event shall (A) disclose the total price of such ticket, which total price shall include all service charges required to purchase such ticket, and (B) disclose, in a clear and conspicuous manner, to the purchaser of such ticket the portion of the total ticket price, expressed as a dollar amount, that is attributable to service charges charged to such purchaser for such ticket.

(2)(d)(1)Anyperson[that]whoadvertisesor Anyfacilitatesthesaleorresale person that advertises or facilitates the resale of a ticket to an entertainment event viashall an(A) Internetdisclose webthe sitetotal orprice onlineof technologysuchticket, platform,[whichtotalprice theshallinclude]including primaryallservice purposecharges ofrequired which is to facilitatepurchase resales of such tickets,ticket, shalland (B) disclose, in a clear and conspicuous manner, thatto the ticketpurchaser isof asuch resale ticket thatthe mayportion beof offeredthe attotal a[ticket] price thatof differssuch fromticket, theexpressed priceas of a ticketdollar toamount, an entertainment event that is offeredattributable orto soldservice bycharges thecharged sHB5125to /such Filepurchaser No.for such ticket.

181(2) 4Any sHB5125person Filewho No.advertises or facilitates the resale of a ticket to an entertainment event via an Internet web site or online technology platform, the primary purpose of which is to facilitate resales of such tickets, shall disclose, in a clear and conspicuous manner, that the ticket is a resale ticket that may be offered at a price that differs from the price of a ticket to an entertainment event that is offered or sold by the presenter of the entertainment event.

181 presenter of the entertainment event.

The total ticket price] when the ticket is initially offered for sale or resale to a purchaser, and the displayed price shall not increase during the transaction period beginning when [a] the ticket is [selected for purchase] initially offered for sale or resale to a purchaser andendingand ending when [a]the[a] the ticket ispurchased,exceptis purchased, except a reasonable service charge may be charged for delivery of a nonelectronic ticket if [(A)] (i) such service charge is based on the delivery method selected by the ticket purchaser, and [(B)] (ii) suchsuchservice service charge isisdisclosedto disclosedsuchpurchaser to such purchaser before suchsuchpurchaser purchaser purchases such ticket.

(B) Nothing in subparagraph (A) of this subdivision shall be construed to prohibit (i) any change in the price of a ticket after a purchaser's transaction period has timedout ifthe purchaser has not yet purchased the ticket, or (ii) the use of a dynamic pricing model, providedprovidedtheticket the ticket price doesdoesnot not increase during thethetransactionperiod periodsHB5125 beginning/ whenFile theNo. ticket is initially offered to the purchaser and ending when the purchaser completes the ticket purchasing process or the purchaser's transaction period has timed out, whichever occurs first.

[(3)]583 (4)sHB5125 NoFile disclosureNo. required under this subsection shall be (A) false or misleading, (B) presented more prominently than the total ticket price, or (C) displayed in a font size that is as large or larger than the font size in which the total ticket price is displayed.

[(e)A583 moviebeginning shallnotwhen be deemedto constituteanentertainment event for the purposes of this section.] (e) (1) Each person that sells or resells a ticket to a live entertainment event shall (A) if the live entertainment event is cancelled,initially provideoffered a refund to the purchaser (i)and inending anwhen amountthe thatpurchaser iscompletes equal to the totalticket pricepurchasing ofprocess suchor ticket,the whichpurchaser's totaltransaction priceperiodhas shalltimed includeout, allwhichever serviceoccurs chargesfirst. that were charged to purchase such ticket except for any reasonable service sHB5125 / File No.

181[(3)] 5(4) sHB5125No Filedisclosure No.required under this subsection shall be (A) false or misleading, (B) presented more prominently than the total [ticket] price of such ticket, or (C) displayed in a font size that is as large or larger than the font size in which the total [ticket] price of such ticket is displayed.

181[(e)A movie shallnot be deemedto constituteanentertainment event for the purposes of this section.] (e) (1) Each person who sells or resells a ticket to a live entertainment event shall (A) if the live entertainment event is cancelled, provide a refund to the purchaser (i) in an amount equal to the total price of such ticket, including all service charges the purchaser paid for such ticket, minus any reasonable service charge thatthe waspurchaser chargedpaid for delivery of a nonelectronic ticket, and (ii) not later than thirty days following cancellation of such live entertainment event, and (B) disclose, in a clear and conspicuous manner, to eachpurchasereach ofaticketpurchaser of a ticket to thelivethe live entertainment event that such purchaser is entitled to a refund in the amount and within the thirty-day period set forth in subparagraph (A) of this subdivision if such live entertainment event is cancelled.

Such disclosure shall be displayed in a form and manner prescribed by the Commissioner of Consumer Protection.

(g) A violation of any provision of subsections (b) to (e), inclusive, of this section shall constitute an unfair or deceptive act or practice in the conductsHB5125 of/ tradeFile orNo. commerce pursuant to subsection (a) of section 42- 110b.

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583 conduct of trade or commerce pursuant to subsection (a) of section 42- 110b.

3 October 1, 2026 53-289a StatementsHB5125 of/ LegislativeFile Commissioners:No.

In583 Section8 1(c)(1),sHB5125 "orallyFile orNo. in writing" was changed to "in oral or written form" for consistency with other provisions of the section;

583 The following Fiscal Impact Statement and inBill SectionAnalysis 1(c)(2),are "provide"prepared wasfor changedthe tobenefit "memorialize"of the members of the General Assembly, solely for clarity.purposes of information, summarization and explanation and do not represent the intent of the General Assembly or either chamber thereof for any purpose.

GL Joint Favorable Subst.

sHB5125 / File No.

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181 The following Fiscal Impact Statement and Bill Analysis are prepared for the benefit of the members of the General Assembly, solely for purposes of information, summarization and explanation and do not represent the intent of the General Assembly or either chamber thereof for any purpose.

House "A" strikes the underlying bill and its associated fiscal impact resulting in the impact described above.

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181583 OLR Bill Analysis sHB 5125 (File 181, as amended by House "A")* AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS.

Regarding contractsticket resales, the bill prohibits a ticket reseller from offering or engaging in a ticket resale unless the reseller has (1) actual or constructive possession of the ticket or (2) a written contract with the entertainment venue operator to get the ticket resellers,from the bill:operator.

1.The bill includes specific provisions for the resale of tickets that are part of a sports season or series tickets or performing arts subscription.

prohibits a ticket reseller from entering a contract or accepting any payment from a ticket purchaser unless the reseller has the ticket or a contract to get the ticket and 2.

allows contracts requiring a reseller to make best efforts to get a ticket at a price or within a price range by a specified time if the reseller makes certain disclosures.

TheUnless billa alsoperson prohibitsis anyoneauthorized whoby isthe notbill, actingthe onbill behalfgenerally ofprohibits an sHB5125 / File No.

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181583 entertainment event venue from advertising or facilitating the sale or resale of entertainment event tickets on a website domain or subdomain that contains the venue’svenue’s, event’s, or event’sperformer’s name, or a substantially similar name.

*House Amendment “A” regarding ticket resales, eliminates a provision of the underlying bill on when a reseller can enter a contract requiring it to use best efforts to get a ticket, changes other provisions about contracts, and adds definitions and provisions on season and subscription ticket resales.

It revises provisions on website domains and subdomains, including adding a provision on website use by performing individuals and groups.

Regarding pricing, it adds a definition of dynamic pricing, requires DCP to set the way sellers and resellers disclose the cancelled event refund requirements, and makes technical changes.

October 1, 2026 § 1 — ENTERTAINMENT EVENT TICKET RESELLERRESALES CONTRACTS The bill prohibitsapplies ato tickettickets resellerto (a person who advertises or facilitates resale of an entertainment event(1) ticket)events from(including enteringartisticperformances,sportingevents,andplacesofamusement,but contractsnot with,movies) orand accepting(2) considerationvenues (such as fullan paymentarena, orhall, aplace depositof from,amusement, astadium, purchaser unless the reseller either has the ticket or enteredtheater abut writtennot contract (1) with a personmovie whotheater). has the ticket or has a contractual right to get the ticket from the person who has the ticket and (2) that entitles the reseller to get the ticket at the price specified in the contract.

TheIt billprohibits specifiesa thatticket itreseller doesfrom notoffering preventor aengaging resellerin fromany acceptingsale aof deposit for a ticket underafter aits contractinitial requiringsale unless the reseller tohas make(1) bestactual effortsor toconstructive getpossession of the ticket ator (2) a pricewritten orcontract withinwith athe priceentertainment rangevenue byoperator ato specifiedget time.the ticket from the operator.

However,Under the resellerbill, musta disclose,“ticket atreseller” theis earlieran ofindividual theor timebusiness ofentity enteringwho themakes contracta orticket acceptingavailable thefor deposit,resale, thatincluding thean reseller:authorized agent or employee acting within their authority.

It does not include:

doesanentertainmentvenue notoperator,whichisanindividualor haveentity thethat ticketowns, oroperates, a written contract (a) with a person who has the ticket or acontrols contractualan rightentertainment tovenue, get the ticket from the person who has the ticket and (b)sHB5125 that/ entitlesFile theNo. reseller to get the ticket from that person at the price specified in the contract and 2.

may583 not11 besHB5125 ableFile toNo. provide the ticket at the price or price range set in the contract.

For583 boththeir ofauthorized theagents disclosuresand describedemployees above,acting if the reseller makes the disclosure orally, the reseller must also give the purchaser a written disclosure within thetheir nextauthority twoor days.2.

sHB5125a /ticket Fileseller, No.who is an individual or entity who makes a ticket available for its initial sale (the first sale to a purchaser or ticket reseller), including an entertainment venue operator and its authorized agents and employees acting within their authority.

181Season, 9Series, sHB5125and FileSubscription No.Tickets The bill permits the initial purchaser of sports season or series tickets (including professional and intercollegiate competitions) to resell a ticket to an individual event that is part of the season or series if the individual or entity:

181 § 2 — WEBSITES USED BY ENTERTAINMENT EVENT TICKET SELLERS AND RESELLERS The bill prohibits anyone, other than a person acting on behalf of an entertainment event venue, from advertising or facilitating the sale or resale of an entertainment event ticket on a website with a domain or subdomain that contains:

is not in the venue’sbusiness name;of selling or reselling entertainment event tickets, 2.

has actual or constructive possession of the ticket, and 3.

discloses to the purchaser before the purchase the identity and date of the event and where the ticket entitles the person to sit or stand during the event.

The bill permits an individual or entity, such as an entertainment venue operator, to offer and sell to subscribers:

1.

tickets to a season or series of artistic performances (such as concerts, operas, and theater, but not movies) that are not individually priced when initially sold or 2.

the right to purchase tickets to a set number of artistic performances during a season or series (but one of these tickets cannot be resold until it is issued to the initial purchaser or assigned for a performance, date, and seating or standing location).

§ 2 — WEBSITES USED BY ENTERTAINMENT EVENT TICKET SELLERS AND RESELLERS sHB5125 / File No.

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583 The bill prohibits anyone from advertising or facilitating the sale or resale of an entertainment event ticket on a website with a domain or subdomain that contains the:

1.

venue’s name or a substantially similar one, except by a venue operator or someone with the operator’s express written consent to use the domain or subdomain;

event’s name or a substantially similar one, except by (a) an individual or entity responsible for organizing financing or publicity for the event’sevent, name,or suchtheir asauthorized agents or employees acting within their authority, or (b) someone with the nameexpress written consent of the personindividual, orentity, groupagent, performing or appearingemployee atto use the event;domain or subdomain;

a name of an individual or group scheduled for the event, or a substantially similar toname, except for (a) the venue’sindividual, group, or event’stheir name.agents or employees acting within their authority, or (b) someone with the express written consent of the individual, group, agent, or employee to use the domain or subdomain.

ThesHB5125 bill/ insteadFile beginsNo. this period when the ticket is initially offered for sale or resale to a purchaser.

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583 The bill instead begins this period when the ticket is initially offered for sale or resale to a purchaser.

It also doesdoesnot not prohibit dynamic pricing,pricing (using analgorithmicmodelto adjust prices in real time), as long as the price does not increase sHB5125after /the Fileticket No.is initially offered to the purchaser and before the person makes a purchase or times out of the transaction, whichever occurs first.

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181 after the ticket is initially offered to the purchaser and before the person makes a purchase or times out of the transaction, whichever occurs first.

It requires ticket sellers and resellers to clearly and conspicuously disclose this refund requirement to purchasers of live entertainment event tickets before a purchase.purchase, in a way set by DCP.

It allows the DCP commissioner, under specifiedsHB5125 procedures,/ toFile issueNo. regulations defining an unfair trade practice, investigate complaints, issue cease and desist orders, order restitution in cases involving less than $10,000, impose civil penalties of up to $5,000, enter into consent agreements, ask the attorney general to seek injunctive relief, and accept voluntary statements of compliance.

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583 specified procedures, to issue regulations defining an unfair trade practice, investigate complaints, issue cease and desist orders, order restitution in cases involving less than $10,000, impose civil penalties of up to $5,000, enter into consent agreements, ask the attorney general to seek injunctive relief, and accept voluntary statements of compliance.

and impose civil penalties of up to $5,000 for willful violations and sHB5125up /to File$25,000 No.for a restraining order violation.

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181 up to $25,000 for a restraining order violation.

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