HB 2408 — Concerning methods of communication used by the technology platform designed for the behavioral health crisis response and suicide prevention system.

H-2955.1H-2687.1 SUBSTITUTE HOUSE BILL 2408 State of Washington 68th Legislature 2024 Regular Session By House Health Care & Wellness (originally sponsored by Representatives Lekanoff, Orwall, Davis, Ramel, and Nance)Nance READRead FIRSTfirst TIMEtime 01/29/24.01/17/24.

Referred to Committee on Health Care & Wellness.

1 SHBHB 2408 call centers based on the implementation of the 988 crisis hotline.

2 SHBHB 2408 availability of services, and shall consider national guidelines for behavioral health crisis care as determined by the federal substance abuse and mental health services administration, national behavioral health accrediting bodies, and national behavioral health provider associations to the extent they are appropriate, and recommendations from the crisis response improvement strategy committee created in RCW 71.24.892.

3 SHBHB 2408 pathway for continued employment and skill advancement as needed for experienced crisis call center employees;

4 SHBHB 2408 services organizations to provide reports and client level data regarding 988 crisis hotline calls, as allowed by and in compliance with existing federal and state law governing the sharing and use of protected health information, including dispatch time, arrival time, and disposition of the outreach for each call referred for outreach by each region.

5 SHBHB 2408 developed in the future that promote access to the behavioral health crisis system;system.

The platform must be capable of allowing any crisis line dedicated to the needs of American Indian and Alaska Native persons to receive crisis assistance requests through phone calls, texts, chats, and other similar methods of communication to the same extent that those capacities are available for the 988 crisis hotline;

To establish information-sharing guidelines that fulfill the intent of this section the authority shall consider input from the confidentialp. information compliance and coordination subcommittee established under RCW 71.24.892;

6 HB 2408 confidential information compliance and coordination subcommittee established under RCW 71.24.892;

(i) Any immediate services p.dispatched and reports generated from the encounter;

6 SHB 2408 dispatched and reports generated from the encounter;

(b) Establish formal agreements with managed care organizations and behavioral health administrative services organizations by January 1, 2023, to provide for the services, capacities, and coordination necessary to effectuate the intent of this section, which shall include a requirement to arrange next-day appointments for persons contacting the 988 crisis hotline experiencing urgent, symptomatic behavioral health care needs with geographically, culturally, and linguistically appropriate primary care or behavioral p.

7 SHBHB 2408 coordination necessary to effectuate the intent of this section, which shall include a requirement to arrange next-day appointments for persons contacting the 988 crisis hotline experiencing urgent, symptomatic behavioral health care needs with geographically, culturally, and linguistically appropriate primary care or behavioral health providers within the person's provider network, or, if uninsured, through the person's behavioral health administrative services organization;

(9) Subject to authorization by the national 988 administrator and the availability of amounts appropriated for this specific purpose, any Washington state subnetwork of the 988 crisis hotline dedicated to the crisis assistance needs of American Indian and Alaska Native persons shall offer services by text, chat, and other similar methods of communication to the same extent as does the general 988 crisis hotline.

The department must coordinate with the p.

8 SHB 2408 substance abuse and mental health services administration for the authorization.

98 SHBHB 2408